Buying A Mattress Online

April 22, 2019

Buying A Mattress Online

The ability to buy a mattress online has transformed the mattress industry. However, some people are still a little hesitant to buy a mattress online. Read on to learn about the pros and cons of buying a mattress online. This helpful information will give you the tools you need to make an informed buying decision.

Types of Mattresses Found Online

You can buy many different types of mattresses online, from all around the world. But mattresses made in other countries may not be created equal to mattresses made in the USA. So the first step is to look for mattresses made in the USA.

Next, you must narrow down the type of mattress in which you are interested. Some popular choices available today include:

  • Traditional Innerspring Mattresses. The most familiar mattress option, and one of the most commonly purchased. However, traditional innerspring mattresses have notoriously short lifespans.
  • Memory Foam Mattresses. With a longer lifespan than innerspring mattresses, memory foam mattresses offer outstanding pressure point relief. However, many sleepers complain of a sinking or quicksand feeling while sleeping, and they are infamous for trapping heat.
  • Hybrid Mattresses. Individually-wrapped coils offer the support memory foam often lacks and a top layer of memory foam or natural latex for comfort. These mattresses offer the best of both worlds for people who need comfort and support in a mattress.
  • Natural Latex Mattresses. This is the healthiest, most sustainable and most resilient mattress on the market today. Natural latex mattresses are made from the sap of rubber trees. They are popular for their comfort, support and pressure relief and they last up to 20 years or longer.

These are the most popular mattresses on the market today. Each specific mattress has its own set of strengths and weaknesses. We, of course, are partial to the natural latex hybrid mattress design that offers a fabric-encased coil core and a natural latex comfort layer.

Benefits of Buying a Mattress Online

The Internet offers maximum convenience for shopping for a wide variety of products, including mattresses. These are just a few of the benefits you can enjoy when you buy your mattress online:

  • No Pushy Salesmen. Many mattress stores operate on commission. This means that the minute you walk in the door, you’ll have sales staff competing for your attention and your business. It also makes it difficult to get straight answers about the mattresses they carry.
  • Easier and Faster. You can make your purchase in the convenience of your home, without wasting time driving from store to store.
  • Save Money. Buying online, because it is so easy to quickly compare to other mattress companies, is often much cheaper than purchasing mattresses in stores. Plus, some online retailers are also the manufacturers, so you’re not paying the middlemen in the process.
  • No Upsells. Because mattress sales in brick and mortar stores are commissioned, sales staff have incentives to encourage you to purchase the more expensive mattresses, rather than focusing on what you really need in a mattress. That is not the case when dealing with online retailers.

One other potential benefit of buying your mattress online isn’t exactly universal. However, many mattress companies who offer mattresses online also offer free shipping. Something many mattress stores charge for. Some do offer “white glove” services that will come into your home and set your mattress up for a fee, but for the most part, delivery to your door is free.

Downsides of Buying a Mattress Online

There are some things you need to consider, though, before you buy your mattress online. These are some of the downsides that might be sufficient deterrents for some, or hardly a blip on the radar for others.

  • Cannot Try Before Buying. With online mattress companies, you must buy the mattress in order to try it out. Most online companies offer risk-free trial periods with a money back guarantee, but all are not created equal. Make sure you read the small print about in-home trials for your mattress.
  • No Old Mattress Removal. While most online companies do not offer mattress removal services, some do offer resources for recycling and/or removing your existing mattress if needed.

Now that you know the pros and cons of buying a mattress online, there are a few things you need to learn about a specific mattress you’re interested in buying before you make your purchase.

Things You Should Learn Before Buying 

When exploring your mattress shopping options online, you’ll see there are many options. It can be difficult to narrow them down. Even once you’ve decided on the type of mattress you want to buy, there are still many different brands to choose from. These are some of the questions you’ll want to ask before you buy your mattress online.

Is there a trial offer for the mattress?

More to the point you’ll want to know a few key details about the trial offer, for instance:

  • What are the terms of the trial offer?
  • How long does the trial period last?
  • What if you’re not satisfied with the mattress? What are your options then?
  • Who is responsible for return shipping?
  • Are there any fees associated with returning your mattress?

Each one of these questions should be easy to discover when working with reputable mattress companies. They also reveal important information about the company as well.

Eco Terra, for instance, offers a 90-night free trial with free returns. We’ll even pick it up for free, and you get a full refund.

Does the mattress have a warranty?

Even more specifically, you’ll want to know the details related to the warranty. Some of the important details to discover, that may impact your buying decision, include:

  • How many years does the warranty last?
  • Is the warranty limited?
  • Is there a pro-rated warranty?
  • Does the warranty cover repairs only? Or does it replace your mattress?

Eco Terra offers a non pro-rated warranty that lasts 15 years from the original date of purchase, and provides protection against factory defects. 

How will you get rid of your existing mattress?

This is something most online retailers do not take care of on your behalf. This means you’ll have to find recycling or disposal methods within your local community to make room for your new mattress.

How will you go about returning your mattress if it becomes necessary?

While you’re probably excited about trying out your new mattress in your home to see how it works for you and your partner, the truth is that you won’t know how you like it until you’ve slept on it for several nights. It typically takes two weeks to one month to get used to a new mattress.

If, after trying your mattress out for a month, you realize it isn’t the right choice for you, how do you return your mattress?

This is something you want to ask before you buy. Eco Terra offers a straightforward return process. You simply box it up, we pick it up from you, and you receive a full refund of your purchase price. 

Does the mattress require a specific type of frame or box spring?

Different mattresses have different requirements when it comes to foundations or box springs. Some will work with adjustable foundations. Others will not. You need to know all the fine print details, so you can either purchase a new frame for your mattress, or know for certain that your existing frame will meet your needs.

The Eco Terra mattress is a good fit for an adjustable foundation, a regular foundation or box spring, platform bed, or slatted base frame.

The final thing you need to know before you buy your mattress online is how much it is going to cost. Prices vary greatly from one mattress to the next. Most people find that quality mattresses, like Eco Terra latex hybrid mattresses, made in the USA without the addition of unwanted chemicals and fillers, will last far longer than the average innerspring mattress.

Combine that with the quality latex of your mattress, and the long warranty, and the value is more than what is reflected in the price tag. For instance, the average innerspring and memory foam mattress lasts 7 years on average. The warranty for your Eco Terra mattress is 15 years, and your mattress could last far longer than that.

Contact us today if you have any questions or concerns, or wish to place your order for an Eco Terra mattress!

Patrick Gunther

Patrick is an accomplished writer. He has been in the retail mattress space for the past 13 years, and more specifically in the natural mattress niche. He blogs on the subjects of natural mattresses, sleep, health, fitness, and green living.