From the day your Eco Terra Mattress is delivered, you’ll have 90 days to try it out. Sleep on your Eco Terra Mattress during this time and give your body time to adjust to the support of the mattress.
We’re convinced that you’ll love your Eco Terra Mattress from the very first night, but there’s no pressure - if you don’t absolutely love your Eco Terra Mattress, we’ll take it back and give you a full refund of your purchase price.
Simply call us at 1-888-997-4009, during the 90 days, to arrange a return and then box the mattress for shipping. We'll send a carrier to your house for curbside pickup. We'll pay for round trip shipping and you’ll receive a full refund of your purchase price.
Once your return is received and inspected, a full refund of the purchase price will be refunded back to your credit card or original method of payment. Please note that any products returned soiled or with smoke damage will be sent back to you in lieu of a refund. Additionally, white glove delivery fees or other shipping upgrades are not refundable.
Eco Terra Mattress’ 90 Day Return Policy applies only to original purchasers of genuine Eco Terra Mattresses, who purchased their mattress(es) directly from the website at EcoTerraBeds.com and not Amazon or other 3rd party websites. Eco Terra Mattress’ 90 Day Return Policy only applies during the period in which the product is owned and controlled by the original purchaser of the mattress.